Thank you for your review Celine, and I thank you for staying with us, reviews are very important for future guests to get a sense of the area there will be staying. I have been a host here in Venice for almost 4 years and with 300 absolutely fantastic reviews from previous guest with these reviews you can get a sense of how passionate I am about my work and to make our guests feel as welcome and comfortable as I possible can. I am confused as to why you would write this review but perhaps it stems from before your arrival you asked me to come to Marco polo airport(a 40 minute boat ride and costs 12 euro) to pick yourself and your son up as you were afraid and nervous you would get lost, and take you back to Venice(offering me 10euros to do so) I mentioned that unfortunately it was carnival time, extremely busy and this I could not do(a service that the 6 star Daniele hotel do not even offer!) I then gave you exact details and even met you off the boat to take you directly to your accommodation. So perhaps of this you felt the need to leave this review.
Our accommodation is located in an extremely quite "Calle"(street) in the Cannaregio district with the closest bar being a 100 plus meter walk back to your room which is also located to the back of the apartment block so I find it very difficult to understand how it was noisy of course it was carnival time and on the main street people are enjoying themselves, but by absolutely no means could you have heard any of this from where your room is located. We had a family of 6 stay in our larger apartment which is located to the front of the building and after reading your review I went immediately to ask if they were disturbed by any noise ext or felt unsafe and their exact words were "what noise" and wonder why they would feel unsafe. Venice is one of the safest cities in the world.
If you l look under "tripadvisor" you can read that from the train station here in Venice(Venezia Santa Lucia) to San Marco square walking time is 30 mins and our apartment is a 12 min walk from the station....I even showed you a short cut on our walk back to your accommodation but you unfortunately came to Venice at carnival time when thousands of people flock to the city so getting anywhere takes longer.
Perhaps the next time you travel with your son you should travel with a companion.