Réponse de Lynette :
Hello Nancy, I hope you're well. I regret to see you were unable to directly communicate with me some issues you had during your stay. You staid with me for about a month, and although we barely saw each other, whenever we did get a chance to cross paths we would say hello, and ask how each other was doing. You seemed very happy and comfortable every time I saw you, and at no point did you express any concerns, or discomfort. At the beginning of your stay I said that you should never hesitate to communicate with me in person, or via telephone if you had questions, or concerns about anything to do with your stay.
With regard to the bedding; I never received a request from you to have sheets, or towels replaced. Should you have communicated your need for other sheets, and another towel I would have given you a change; as I do keep additional options. The washer and dryer are in the building; which I mentioned to you upon your arrival, and should have helped you with maintaining the cleanliness of the sheets and towel I handed to you at check in.
You mentioned there was an overwhelming odor of chlorine when you arrived. I did clean prior to your check in to make sure everything was sanitary. After that day I never smelled the odor, and you never mentioned it to me so there was no way for me to have known it was bothering you. Should you have told me, I would have gladly made sure to do as needed to make the smell would go away. You also mentioned some issues with cleanliness. During your one month stay you and I equally shared the kitchen and bathroom. I was very busy with work during the time, and kindly asked you once if you wouldn't mind helping clean the bathroom so we could keep it tidy. I never received a response from you, so assumed you were not ok with that. I forgot about it and just kept it as tidy as possible, although we both made equal use it. The dishes were also equally used, and on a few occasions we both left plates out over night. However, I would always wake up early and put the dishes in the dishwasher even those used by my guest. Again, if you would have communicated any issues with the cleanliness of the kitchen and bathroom I would have made more of an effort to avoid you having any discomfort. There was never a complaint directly made from you to me during your one month stay, so there was no way I would have had a chance to make changes.
With regards to the noise levels, again, I never got a complaint. I do wake up some times to make use of the rest room, and kitchen as needed. However, you never told me you had a problem with me making use of the common areas when we were both home at night. I will make sure to provide ear plugs should any future guests find them useful, while also being aware of maintaining noise levels low at night. I do need to close and open doors some times as I come in and out, but I do not make it a habit of purposely slamming doors. Especially when I have guests resting in my home. Again, while you were here that month you never mentioned this as a problem. If you would have communicated this I would have respectfully made adjustments on the spot.
I wish you would have expressed any issues directly to me during your stay. I would have made sure to address them right away to avoid your discomfort. I believe that this review would have been a 5 star review if there was better communication established. Nancy was very kind, and a respectful. Whenever I saw her it was all smiles, well wishes and conversations of how our days went. Nancy had a number of opportunities to directly communicate any discomforts, or concerns she had during her 1 month stay at my home. I would have made sure these issues were taken care of immediately, as I pride my self in providing the most comfortable atmosphere for my guests. Since no issues were communicated at any point during the duration of Nancy's stay, there was no way for me to address, or edify them. They were only addressed here on this review after she had departed. I was not given the chance to make this the best stay for Nancy because I didn't know she had any issues. I recommend that Nancy communicate better in the future, in order to ensure her best comfort. I wouldn't think twice about hosting Nancy again. She was great! The only thing I would change is the communication. Her stay could have been so much better if she told me what she needed. Anything can be worked out with a conversation!