Welcome to the Berkshires! After a day of skiing at Butternut or shopping in Great Barrington, enter your spacious and cozy studio. We are sure you will find your accomodations very comfy and relaxing.
Internet sans fil
Parking gratuit sur place
Chien(s) dans la maison
My friend and I made a last minute decision to drive north to the Berkshires for some fall foliage action on a Friday night. Needless to say, I didn't do my usual research for accommodations or reading of reviews before requesting our stay here. We were excited to be able to ge…
Réponse de Bonnie :
I am very sorry to read this review because if you look at the rest of the reviews for this past season you will see we go out of our way to communicate and make our guests welcome. We have great reviews! As you said - it was last minute. I can however understand some of your comments. It is true though that it is not set up with two queen beds and I usually make that clear. The futon is intended for a child. We will change that as we invest more money into the apartment. It really is comfortable for a single or couple. We clearly had trouble communicating because I did not get answers back from you to see if you needed any directions - No response to any and there were quite a few. Oh well, that is the Berkshires for you - service is terrible in many places. High speed internet is a luxury and very costly. I always give our guests the hotspot for free unless they are streamers!! This apartment used to be a General Store that my husband and I ran for 20 plus years and it has a lot more history and memories for us than simply "a store remodeled into an apartment" - but we are fairly new to this business and I think for the most part we do pretty well. We apologize for your disappointment. Sincerely, Donald and Bonnie
Very clean and comfortable space. Loved the open floor plan. Host was very friendly and helpful. Excellent dinner just down the road (Cantina). Couldn't have asked for anything more. Will definitely stay here again if we come back to the area.
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