We are sad to get this lukewarm review after so many years of getting great reviews from so many guests over the years. The age of the hacienda (about 80 years old) is precisely what makes its charm, and usually what most people love about it.
The house has of course been renovated and all amenities (kitchen, bathrooms, etc) are fully functional. It is fully equipped.
The water issue is not under our control: there is systematically an over consumption of water in the whole coastal region in the summer months, which means the water flow is not very powerful. It affects all houses in the area. But all showers, baths, taps and toilets work, of course.
We are surprised to hear the bedsheets and towels were fraying. While all items of bedding are not brand new, they are evidently kept laundered, perfectly clean, and in good condition. However, we will definitely check and replace any as required.